A funny question on What Radio has to do with getting more customers and keeping them

It’s a funny question but it’s one that needs asking “When did I turn into a Radio 4 gal from a Radio 1 girl?”

It may not seem that relevant a question to ask a website laden with business women traffic, but bear with me here.

Seriously since I can remember I’ve been listening to Radio 1, bemoaning a change in a DJ and then falling in love with them and furiously postulating that Radio 1 would never be the same if that person left, only to fickly move on to the next one within 5 years. I’ve seen and copied every hair cut from frizzy Kylie perms and the same leggings and brogues that are back in fashion again today and it got me thinking.

It wasn’t a conscious decision. I didn’t wake up one morning and think “That Chris Moyles isn’t for me, I need a real voice to educate and inspire my mind today.” I just found the radio had other stations I could listen to beside my childhood love Radio 1 and the lovely Dave Monk (BBC Essex will always feature in my gotta listen category – he’s safe!)

And that’s the thing to remember in business. Peoples needs change, and half the time they don’t even realise they are changing. Half the time if you asked your customers what they needed they would say they are getting it. And that’s because we are pre-programmed by our subconscious to go through the motions of what has worked before. Find yourself going down certain aisles in the supermarket more than others? Why is it you never look at the top shelf? What makes you never considered a different brand?

It’s not a conscious decision, it’s a going through the motions, on autopilot kind of process. And we do it all the time. In every aspect of our lifes.

You need to bring it to the conscious part of people’s mind, why they should try you instead of their regular supplier. Why giving you a whirl could be the best decision they ever made.

You see we are all on that autopilot slowly turning from Radio 1 girls to Radio 4 gals. We are unconsciously having decisions made for us. Rarely do you see an 80 year old saying “Loving this Radio 1, the lyrics are just divine”, and why?

Because taste change the whole way through our life.

Would you say you are tapping into that?

(On that note remember peer group pressure – my kids get in the car and I get “Ergh Mum, get this old folk radio off, put Chris Moyles back on, and I enjoy it just as much. I’m enthused by my kids to remember being younger, on the cusp of life and ready for anything and a slight hint of a desire to stay that way, encourages me to keep the radio tuned in.( There’s something to remember in your marketing there – getting those feelings, and emotions flowing! Why do you think products aimed at your age group has music that you like from your teens years blasting in the background?)

But then without even being aware of it, like when you drive along and don’t remember the last mile of your journey, the music to the Archers starts playing.)

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